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Two Definitions of Trouble
Donald J. Wheeler
I n the past there was only one criterion required to be a good supplier: you had to ship very few nonconforming items. If your proportion of nonconforming items took a turn for the worse then you would be “in trouble,” and you would stay in trouble until your fraction nonconforming dropped…
Ready to Press the Reset Button?
Jack Healy
Recently released labor market, manufacturing, and consumer data indicate an economy steadily emerging from the long recession. One of the most gratifying indications of this change was the Associated Industries of Massachusetts Business Confidence index showing a continued gain of 1.8 points in…
Webinar: The Next-Generation CAPA System
Camstar Systems Inc.
(Camstar Systems Inc.: Charlotte, NC) -- Camstar offers “The Next Generation CAPA System” again by popular demand. Quality issues that are resolved through processes in a corrective and preventive action (CAPA) system can be the difference between organizations that succeed and those that…
Product News: ZeScope Optical Profiler for 3-D Surface Metrology
Zemetrics
(Zemetrics: Tucson, AZ) -- Zemetrics, maker of innovation-driven surface metrology products, introduces ZeScope, a subnanometer precision 3-D optical profilometer for general and industrial applications. The newly developed metrology system is distinctive in offering high-resolution imaging…
Company News: FDA Selects QMS Software by MasterControl and i4DM
MasterControl Inc.
(MasterControl: Salt Lake City) -- MasterControl, a global provider of software solutions that enable regulated companies to improve internal efficiency and reduce overall costs while accelerating time to market, recently announced that the company and i4DM, a MasterControl partner, have been…
Product News: Mettler-Toledo Micro and Ultramicrobalances
Mettler-Toledo
(Mettler-Toledo Inc.: Columbus, OH) -- Mettler Toledo introduces a line of ultramicrobalances and microbalances to the current Excellence Plus and Excellence lines of analytical balances. The XP6U and XP2U ultramicrobalances and the XP6 microbalance with up to 6 g capacity and 0.1 μg or 1 μg…
DMIS 5.2 Standard Now Available
Dimensional Metrology Standards Consortium DMSC
(DMIS: Arlington, TX) -- A new interoperability standard for dimensional metrology was approved by the ANSI as an American National Standard on Aug. 4. Through the auspices of the Dimensional Metrology Standards Consortium (DMSC) Inc.’s  DMIS Standards Committee, an updated version—revision 5.2—of…
Product News: GAGEtrak Calibration Label Kit
CyberMetrics Corp.
(CyberMetrics: Phoenix) -- The GAGEtrak Calibration Label Kit allows you to create durable laminated calibration labels with your choice of bar-code styles directly out of GAGEtrak. This small-footprint, 360-dpi printer comes with power and USB cables, flexible label design software, and…
Athens Hospital Improves Processes by Implementing Lean in Laboratory
Georgia Institute of Technology
(Georgia Tech Enterprise Innovation Institute: Atlanta) -- Debbie Guzman, laboratory director at Athens Regional Medical Center, says that implementing lean principles in a health care setting is especially challenging. Traditionally used in manufacturing, lean refers to an operational strategy…
Integrating Lean and Six Sigma Process Improvement Tools
Forrest Breyfogle—New Paradigms
S ix Sigma and lean provide tools for process improvement. Most of today’s business improvement programs can trace their roots back to a lean or a Six Sigma heritage. In general, these process improvement methodologies are considered advances from total quality management (TQM) and other methods…
Delcam Adds PartAligner and Tubing Modules to PowerINSPECT
Delcam
(Delcam: Windsor, ON) -- Delcam has added two new options for its PowerINSPECT inspection software. PowerINSPECT PartAligner can be used with portable inspection equipment to simplify setup operations for machine tools. It is similar to the automated position compensation provided by NC-…
Free Webinar: “What Is ISO 14001 and Should I Care?”
DNV
(DNV: Houston) -- DNV Certification is offering a free webinar on Nov. 10, “What is ISO 14001 and Should I Care?” What you will learn: What is an environmental management system? What is ISO 14001, its structure, and requirements? What are the benefits of an environmental management…
LTI Unveils Six Videos in a Web Microsite
Laboratory Testing Inc.
(Laboratory Testing Inc.: Hatfield, PA) -- Six new fully-narrated high-definition videos have been produced for Laboratory Testing Inc. (LTI) of Hatfield, Pennsylvania. Each video is two to three minutes in length and covers various aspects of the company’s capabilities and services, including…
Product News: GAGEtrak BEACON
CyberMetrics Corp.
(CyberMetrics: Phoenix) -- GAGEtrak BEACON is an optional software add-on product used in conjunction with GAGEtrak SQL Server to enhance the e-mail notification function. GAGEtrak BEACON is a lightweight service-based system that runs continuously in the background of a server or an always-on…
Product News: Hegewald & Peschke Automated Hardness Testing
Hegewald and Peschke GmbH
(Hegewald & Peschke GmbH: Nossen, Germany) -- The Hegewald & Peschke GmbH automated hardness testing center fully automates hardness testing for quality assurance. One hardness testing system of this kind has now been installed at the site of an automotive supplier in Baden-Württemberg,…
Using a Laser Tracker to Improve Accuracy of Industrial Robots
Rickard Lindhé
ABB of Västerås, Sweden, is a pioneer among world industrial robot manufacturers when it comes to using laser-based measuring technology to ensure robot precision. ABB, with an installed base of 125,000 robots, stands out as the world’s largest in the arena of industrial automation. And Leica…
Product News: Strain Gauge Amplifier Keeps Up With Demands
Burster
(burster: Gernsbach, Germany) -- Demand is greater than ever for low-cost, easy-to-use measurement amplifiers with multichannel capability. These devices are used to process the standard output signal from sensors and often need to be installed close to the sensor to overcome the problem of long…
Marriott Scores A Hat Trick
Bill Kalmar
In ice hockey parlance a hat trick is when a player scores three goals in a single game.  A perfect hat trick is when a player scores three goals in succession—a rare feat. But of course being from Detroit, the home of our renowned Red Wings, we are accustomed to these feats of talent. A hotel…
Laser Radar Supports Engineering of Wind Turbine Blade Aerodynamics
Metris
As Europe sets ambitious targets for energy that is clean and inexhaustible, wind energy is predicted to meet approximately 25 percent of Europe’s power demand within 25 years. Today’s wind turbines measure 70–150 meters and feature bladed rotor diameters of 100 meters or more, translating into a…
Event: Structured Root Cause Analysis Workshop
(Connstep Inc.: Rocky Hill, CT) -- Your customers want to know that errors and complaints are not just “logged in” or the condition “fixed” but that every effort is being made to ensure that the error won’t occur again. Repeated errors are costly to fix and can lead to the loss of a customer.…
Event: SAE 2009 AeroTech Congress and Exhibition
SAE International
(SAE International: Warrendale, PA) -- The SAE 2009 AeroTech Congress and Exhibition will be held Nov. 10–12, in Seattle, at the Washington State Convention and Trade Center. This event provides a forum for the aerospace community to meet and discuss current and future challenges, opportunities,…
Company News: InfinityQS Revamps Training Facility with New Technologies
(InfinityQS: Chantilly, VA) -- InfinityQS International, a provider of statistical process control (SPC) software, opened a completely revamped training center to serve its expanding user base with today’s most advanced technologies. The new facility, located at InfinityQS’ global headquarters in…
Product News: New Fluke 27 II and 28 II, IP 67 Industrial Multimeters
Fluke Corp.
(Fluke Corp.: Everett, WA) -- The new Fluke 27 II and 28 II digital multimeters define a new standard for operating in harsh conditions with the features and accuracy to troubleshoot most electrical problems. Both meters have an IP 67 (waterproof and dustproof) rating, MSHA approvals (pending),…
Quality of Work Life: It’s More Than Wages and Benefits
When I started Productivity Inc. Press in 1979, quality of work life (QWL) was a very popular symbol for American unionism. Unions wanted workers to have a quality of work life, however, I don’t believe they understood what quality of work life really meant. The unions wanted workers to have a…
NSF International Receives Toy Safety Accreditation
NSF International
(NSF International: Ann Arbor, MI) -- NSF International, an independent, nonprofit organization that develops public health standards for food, water, dietary supplements, and consumer goods, announces that it has obtained toy safety accreditation from the American National Standards Institute (…

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