All Features
NIST
Organizations worldwide stand to lose an estimated $9 billion in 2018 to employees clicking on phishing emails. We hear about new phishing attacks regularly from the news and from our friends. So why do so many people still click? NIST research has uncovered one reason, and the findings could help…
Sally Davies
It’s hard to believe that modern Western doctors, with their multimillion-dollar hospitals and high-tech gadgets, have much in common with their ancient counterparts. Up to the 19th century, doctors usually occupied a fairly low status in society. Doctors these days generally enjoy better working…
Christina Fattore
Harley-Davidson was one of President Trump’s favorite companies less than six months ago. Now it’s the latest business to feel his wrath.
That’s because on June 25, 2018, Harley-Davidson announced it will move some of its production overseas. The iconic American motorcycle brand said it was doing…
Jama Software
Requirements are the information that best communicates to an engineer what to build, and to a quality-assurance manager what to test.
A requirement has three functions: • Defines what you are planning to create • Identifies what a product needs to do and what it should look like • Describes the…
Kevin Meyer
For the past several years, I’ve been fascinated by how we think—and how that affects us, our leadership, and the organizations we’re a part of. A couple years ago I wrote about the beginner’s mind and the various forms of bias, particularly confirmation bias. During the past couple months, I’ve…
L.S. Starrett Co.
(L.S. Starrett: Athol, MA) -- The L.S. Starrett Co. has introduced a range of digital electronic indicators conforming to true American Gage Design (AGD) Group 1 dimensions, providing the ability to replace traditional mechanical indicating applications in the smallest AGD size specification class…
Henry Zumbrun
Load cells are a combination of metal, strain gauges, glue, and more. Over time, fatigue ensures that there will be some instability in the system. Load cell stability or drift is usually assumed to be the amount of change in the entire cell system from one calibration cycle to the next. It is the…
Caroline Preston
Editor’s note: This story is part of Map to the Middle Class, a Hechinger Report series looking at the good middle-class jobs of the future and how schools are preparing young people for them.
The program had to be a scam. Why would anyone, she wondered, pay her to go to college?
Even after Sarat…
Guangnan Meng
Modern 3D laser confocal scanning microscopes can resolve fine surface topography detail as minute as a few nanometers, quickly and easily. It’s the solution that advanced manufacturing industries turn to for efficient quality assurance surface inspections.
The changing needs of surface and…
Mike Richman
‘Culture” is one of those business-speak words that’s used a lot, but for a good reason—having the right one is the key to unlocking your company’s quality potential. On the other hand, nothing will overcome a poor culture. Do you know which you have? We explored these issues during the Aug. 10,…
marcus evans
(marcus evans: Chicago) -- marcus evans will host the Tech4 Innovation: Partnerships & Scouting Conference on Oct. 24–25, 2018 in Boston. This conference will bring together leaders in R&D, technology innovation, tech scouting and acquisition, external innovation, and partnerships to…
Wiley
(Wiley: Hoboken, NJ) -- Our world is changing faster than our ability to adapt. Ambushed by speed and complexity, we face uncertainty with fear and mistrust. Organizations are not adapting well either. Seventy percent of change efforts fail; obsession with short-term results undermine long-term…
William A. Levinson
ISO 9004:2018—“Quality of an organization—Guidance to achieve sustained success” expands considerably on the former (2009) revision. It introduces the important concept of “quality of an organization” (Clause 4.1), which makes excellent sense. If the organization’s processes are of high quality, we…
Brad Egeland
Project management office (PMO) directors. Are they game changers? Great leaders? Powerful enough to get the job done? Are they taken seriously by senior management? What about this: what about a central figure leading the project management infrastructure in an organization? It’s certainly not a…
Hélène Horent
Founded in 1947, in Veles, Macedonia, BRAKO produces parts and components used in medical devices, road sweeper trucks, airport ground equipment, forklift accessories, metal-welded constructions, small hydro plants, telecommunications shelters, and antenna towers.
The company also makes various…
Ryan E. Day
As manufacturing finds its way through the 21st century, there’s a groundswell change emerging. Organizations are jockeying for competitive position as they endeavor to describe this phenomenon. Industry 4.0, the fourth industrial revolution, and the industrial internet of things (IIoT) are a few…
Morgan Ryan Frank, Iyad Rahwan
How do workers move up the corporate ladder, and how can they maximize their career mobility? Increased wealth disparity, increased job polarization, and decreases in absolute income mobility (i.e., the fraction of children who earn more than their parents) all suggest that upward mobility is…
Ken Albala
Trade wars have an interesting way of revealing cultural stereotypes.
Countries often propose tariffs not on the most valuable items in their trading relationships—since that would be painful to them as well—but rather on products iconic of national character. A good example of this came in the…
Chad Kymal
There is a proliferation of management system standards and requirements globally. These management system standards are either customer or industry mandated. Many standards are becoming a requirement for doing business.
For example, ISO 9001 is a quality management system (QMS) standard with…
Patrick Mork
Whether you work for a startup or a large company, there have never been so many metrics to help you understand how your business is doing. But I would argue that one metric rules them all: the net promoter score (NPS).
NPS represents the willingness of consumers to recommend your product to…
Ryan E. Day
‘In God we trust; all others bring data.” “Follow the data.” “Let the data talk.” Nice clichés, but there’s one problem... data can’t talk. In fact, data don’t say a darn thing. Data are bits of raw information. If you want to reduce product variation, improve your manufacturing processes, and…
Scott Gottlieb
There’s new technology that can improve drug quality, address shortages of medicines, lower drug costs, and bring pharmaceutical manufacturing back to the United States. At the U.S. Food and Drug Administration (FDA), we’re focused on propelling these innovations, collectively referred to as…
Kanoe Namahoe
‘Effective communication is more a journey than a destination,” says Gary Mills, co-founder and chief operations officer at Pinnacle Performance, a communications-skills training company in Chicago.
“Great speakers are made, not born,” said Mills during a fast-moving, 75-minute session during the…
Kaya Wiles
Your everyday permanent markers, glue sticks, and packing tape may offer a surprisingly low-tech solution to a long-standing nuisance in the manufacturing industry: Making soft and ductile, or so-called “gummy” metals easier to cut.
What makes inks and adhesives effective isn’t their chemical…
Dirk Dusharme @ Quality Digest
In our Aug. 3, 2018, episode of QDL, we FDA's "Case for Quality" program, technology in supply chain management and, talk to the incoming and outgoing chairs of the CMSC.
“Trends in Global Supply Chain Management”
A number of promising technologies on the horizon will help us all keep pace with…
