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Artificial Ignorance

Is automation the tail wagging the dog?

Bruce Hamilton
Mon, 02/09/2015 - 12:47
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For a few years—back in the early ‘80s—I fell prey to information automation fascination. I managed an IT department transitioning from a basic accounting system managed by an external service bureau to a batch inventory-control system to an order-processing and manufacturing-control system running on a succession of minicomputers with names like Dec 1170 and HP3000.

If you recognize the names of these systems, or if you are familiar with RPG, assembler, Cobol or FORTRAN, then you, too, may be an old lean dude. The hardware of that decade was slow, flimsy, and subject to frequent crashes; the term “user friendly” as applied to the interface had not yet been invented.

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Comments

Submitted by acharyajb on Sun, 02/15/2015 - 05:38

An integrated accounting system

Mr hamilton, having experience with computers and quality, I can fully understand the article. It is beautifully presented. In most organizations due to the errors in synchronization between computer and real processes, the ERP and such software remain only an integrated accounting system. They are useful to accountants but not so useful for decision makers.

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