Content by Phanish Puranam

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Phanish Puranam
How should humans collaborate with artificial intelligence? This is a question of increasing urgency as AI becomes pervasive in the workplace. From screening job applications and chatting with...
Phanish Puranam's picture
Phanish Puranam
As far as workplace trends go, several topics have dominated popular attention and discussion, from workspace design, digitalization, and Agile methodology to the pandemic favorite of ...
Phanish Puranam's picture
Phanish Puranam
As businesses increasingly adopt AI-driven decision making, experts agree that the most interesting questions are not about whether humans can beat machines or vice versa, but how the two forms of...
Phanish Puranam's picture
Phanish Puranam
Covid-19 has dealt most businesses a heavy blow, but the pandemic has at least one under-acknowledged upside. By moving organizations from the office into the virtual space, the pandemic has cracked...
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Phanish Puranam
Machine learning, the latest incarnation of artificial intelligence (AI), works by detecting complex patterns in past data and using them to predict future data. Since almost all business decisions...
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Phanish Puranam
Flying sharks, waterfalls in the lobby, in-house top chefs, and dogs in the workplace. These are just a few tangible examples of experience design reimagining organizations beyond the traditional...
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Phanish Puranam
What would you say about a system that improves performance but is disliked by a significant percentage of those participating in it? Conventional organizational hierarchy may be just such a system...
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Phanish Puranam
When organizations change how they compensate employees they are embarking on a social experiment, whether decision-makers know it or not. The trouble is the vast majority of these experiments are...