Raissa Carey
Update: In a most recent contact with ASQ, the association said it would not initiate a grassroots campaign. “From what ASQ knows, the commission's proposal is dead and the Baldrige Program is safe...
Raissa Carey
The National Commission on Fiscal Responsibility and Reform (NCFRR), a bipartisan committee created by President Obama to address the country’s fiscal challenges, recently released its...
Raissa Carey
I come across countless articles, columns, and blogs about poor customer service daily. People can present their frustration and pitiful experiences in the most creative, peculiar, hilarious, and...
Raissa Carey
Quality auditor, engineer, and Quality Digest Daily columnist Mike Micklewright will present his entertaining and informative impersonation, "What Would Deming Say?" during his keynote...
Raissa Carey
Story update 10/7/2010: We edited the last sentence of the first paragraph to reflect an amendment from the Baldrige Performance Excellence Program.
Known for the past 23 years as the Baldrige...
Raissa Carey
Since 2007, Cape Coral, Florida, has adopted a mission to eliminate waste in all processes and operate in a more effective and efficient manner. Since then, the city has achieved more than $2...
Raissa Carey
Companies that apply heijunka to their production system understand the true meaning of the proverb, “Slow and steady wins the race.”
Heijunka is the concept of ending any variation of volume...
Raissa Carey
It took Gutzon Borglum 14 years to complete the carving of Mount Rushmore, one of the world’s most iconic monuments. Sixty-nine years later, thanks to ground-breaking 3-D laser scanning technology,...
Raissa Carey
Discussions of a merger between European management system registrars DNV and Intertek, as reported in Quality Digest Daily on December 8, have been put on hold due to unplanned "complexities,...
Raissa Carey
On May 20, measurement scientists and professionals worldwide celebrate World Metrology Day, established May 20, 1875, the day the Treaty of the Meter was signed. The treaty formed the...
