Content by Dirk Dusharme
Tue, 08/13/2019 - 15:47
In management and HR circles, the "skills gap" phenomena is not a small problem. One of the proposed solutions is to hire likely candidates and then train them up in the skills your organization needs. But, does training people to the skills you…
Tue, 01/30/2018 - 16:03
Our Jan. 26, 2018, episode of QDL looked at magic, millennials, manufacturing, and... rocks.
"Teaching Employees to Execute Customer Service Magic"
Magician Kostya Kimlat shows how a magician's bag of tricks works in shaping customer perception. No…