Content by Mark Rosenthal

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Mark Rosenthal
It's a typical staff meeting. The function heads sit around the table with the boss. One of them describes a hiccup or problem he's encountering that's outside of his control because it originates...
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Mark Rosenthal
Improvement kata describes a routine for continuous improvement through four major steps. Those steps provide a structured pattern to enable consistent practice of each kata routine until it ...
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Mark Rosenthal
I’ve run into a couple of cases where a corporate continuous improvement team orders an initiative to “implement Toyota kata.” Aside from trying to prescribe each and every step of the process...
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Mark Rosenthal
In his TEDx talk, Josh Kaufman, author of The First 20 Hours (Portfolio, 2013), outlines his theory of learning a new skill. One of his key points is the prevailing belief that you have to...
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Mark Rosenthal
Once a project is completed, a common question is, “How do we deploy this improvement to other areas in the company?” A fair number of formal improvement structures include the final step of “...
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Mark Rosenthal
The title of this article is a search term that recently hit The Lean Thinker site. It’s an interesting question—and interesting that it gets asked. “Kaizen” is now an English word—it’s in the OED—...
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Mark Rosenthal
AToyota kata is not a list of stuff to do. To help people understand this, I often ask, “What obstacles do you think are preventing you from reaching the target?” I also like to insert the word “...
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Mark Rosenthal
Over the years, I’ve observed a number of efforts at various companies to implement A3 problem solving, an approach based on the plan-do-check-act (PDCA) cycle that summarizes the problem and...