Content by Jim Benson

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Jim Benson
Years ago, William Rowden and I owned a business. In that business we wanted to build amazing software for our clients, and we adopted several practices to help us do this. One of the central...
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Jim Benson
Sometimes work is terrifying. We’re asked to do something that we know, or at least strongly suspect, won’t work. Maybe we’re asked to do several things, some of which are are simple, but one or...
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Jim Benson
What happens when we start a project and it is honestly overtaken by events? We start a project in good faith, and then, because context changes, we have to set it aside. It’s work-in-progress, so...
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Jim Benson
How do you know when to clean up your kanban’s Done column? When it’s full. When we showed our board to people in classes and on consulting engagements, the Done column showed that we were really...
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Jim Benson
Yes, finishing feels good. When we complete tasks, we feel better than when we have a pile of incompletes just lying around. Incompletion creeps up on us, overloads us, and crushes us. The more we...
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Jim Benson
At Modus we now have a posted, dominant project at all times. We post it as a large sticky note on the wall. This is the banner saying, “If you pull something and have any choice whatsoever, pull...
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Jim Benson
Does your kanban Ready column look like a junk drawer? Do you have tasks in the Ready column from six months ago that say “Urgent!” (and have since the day they were created)? Guess what? You’re...
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Jim Benson
Your backlog is hope. Your backlog is pain. Your backlog holds all the projects, tasks, demands, desires, and expectations that you and the world have for you. The problem is, today’s apparent...
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Jim Benson
‘Those people in IT, I don’t know why we have them around.” Richard, a department head for a major healthcare firm, stared at me across the table. “They have projects that are six months late!...
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Jim Benson
I’ll bet you have a lot of things to do. Of course you do. We all do. A personal kanban anti-pattern I’m seeing is that people are filling their kanbans with things to do, and then... doing...