Content by Jim Benson

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Jim Benson
Risk mitigation, risk assessment, risk management: We insure ourselves against risk, put buffers in our estimates to compensate for risk, and we make decisions based on risk. Or do we? We think...
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Jim Benson
Business runs on estimates. “How long do you think that might take?” we naively ask. Then when someone tells us how long they think something might take, we write that down and...
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Jim Benson
There are many techniques to visualize your work. Obviously, our most popular is Personal Kanban. The way the human brain is constructed, we’re very sensitive to the content of visual...
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Jim Benson
Modern business drowns in overhead it can’t even see. I’ve seen companies spend hours denying an expense request on a $20 book. I’ve seen teams spin for weeks planning projects that change...
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Jim Benson
This is a geeking out on the intersection of W. Edwards Deming and our Lean Coffee format. It is brief and assumes some prior knowledge of the System of Profound Knowledge and Deming’s 14 Points...
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Jim Benson
Our work should provide value to someone or something, otherwise why do it? When we build our personal kanbans, we’re building a board that drives us toward completing our work. But is that work...
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Jim Benson
I am in the world’s epicenter of offshoring, Bangalore, India. We just spent several days running a Kaizen Camp and keynoting SolutionIQ’s sold-out Lean India Summit. Not surprising, the...
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Jim Benson
If you’re already using Personal Kanban or another kanban system, you are likely at least thinking about limiting your work in progress (WIP). You’re probably finding that challenging. We know...
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Jim Benson
Last month I was conducting a series of Boardwalks with a large company in Australia. The people in the company had an amazing array of kanban and other visual controls guiding their software...
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Jim Benson
At some point, maybe at many points, it strikes me that we are all role models. We all influence each other. We are a network of emotions and actions. When we do something, positive or negative....