Content by Quality Digest
New ISO Standard Established for Satisfying Unhappy Customers
Thu, 07/08/2004 - 22:00
The International Organization for Standardization recently announced a new standard to help organizations satisfy dissatisfied customers. ISO 10002 is a standardized complaints-handling process that can be easily integrated into… MetricStream to Replace Homegrown Lotus-Based Quality System
Thu, 07/08/2004 - 22:00
Hitachi Computer Products’ American division will replace its quality management processes with MetricStream software, the company announced recently. The solution is currently being implemented at Hitachi’s Oklahoma manufacturing division… Cognex Announces Machine Vision Seminars
Thu, 07/08/2004 - 22:00
Cognex Corp. will host a series of free seminars designed to show how its vision sensors perform automated inspection tasks in the automotive, medical, pharmaceutical, food and beverage, and electronics industries, officials announced… NCQA to Release New Certification for HEDIS Software
Mon, 07/05/2004 - 22:00
The National Committee for Quality Assurance recently announced that it plans to establish a new certification program for Health Plan Employer Data and Information Set software. Many types of organizations use the HEDIS software to meet… FARO Heats Up Market With Summer Concert Tour
Mon, 07/05/2004 - 22:00
FARO Technologies is putting its proverbial show on the road with a summer concert tour. FARO Gage’s Screaming For Accuracy tour will visit 15 U.S. and Canadian cities this summer, along with eight cities in Europe and seven cities in Asia… Modeling Software Preserves Historic Ship
Mon, 07/05/2004 - 22:00
After he’s done with his daily duties as an electronics manufacturing service engineer, Bill Clarke uses his skills in creating workstations and computers to re-create a piece of American history. Clarke uses CoCreate Software’s OneSpace… Industry Collaboration to be Highlighted at Auto-Tech 2004
Mon, 07/05/2004 - 22:00
Global purchasing executives from DaimlerChrysler Corp., Ford Motor Co. and General Motors Corp. will speak about the importance of collaboration between automakers and suppliers at the Auto-Tech conference on Sept. 1. Speakers include Thomas… Relex 2.2 Introduces New Modules and Enhanced Feature Set
Mon, 07/05/2004 - 22:00
Relex Software Corp. recently announced that its Relex FRACAS Management System 2.2 is now available to the public. FRACAS is an acronym for Failure Reporting Analysis and Corrective Action System. Relex 2.2 gathers and tracks failure data… StatSoft Announces Training Seminar
Mon, 07/05/2004 - 22:00
StatSoft will hold a training seminar for its STATISTICA software program in Toronto, Aug. 12-13. The course is designed to instruct participants on how to take advantage of the software’s numerous statistical and graphical tools. Step-by-… Web Site Lists Accredited Labs
Mon, 07/05/2004 - 22:00
Help is just a click away for executives, engineers or anyone else looking for an accredited lab to perform vital testing services. Launched in June, the Web site www.accreditedlaboratories.com lists labs accredited by A2LA, ACLASS, LAB,…