Miriam Boudreaux
If you are wondering whether your organization could benefit from formal root cause analysis (RCA) and corrective action training, read on to see if any of these issues are present in your day-to-day...
Miriam Boudreaux
If you are a manufacturing company or a service provider, there is a good chance that you have heard about standards such as ISO 9001. In fact, you may already be certified. But whether you are...
Miriam Boudreaux
Before 2015, many of us rode one of the largest waves of success in the history of the oil and gas industry. Everything was booming—companies, salaries, bonuses, cities, services,...
Miriam Boudreaux
Sometimes interpreting ISO 9001 or API Q1/API Q2 requirements seems to force us to agree to things we won’t be able to do, or to sustain for more than a few months, let alone days. So how do we...
Miriam Boudreaux
I frequently get asked questions from clients and readers about how to handle the everyday maintenance of a useful and compliant ISO 9001 quality management system (QMS). I thought I’d address a...
Miriam Boudreaux
In part one of this series I described how many auditors want your quality manual to repeat what is in ISO 9001, API Spec Q1, or API Spec Q2. Since auditors don’t always make the connection between...
Miriam Boudreaux
Have you ever seen a quality manual that didn't look exactly like the ISO 9001 standard? Not lately, probably. Nowadays, most quality manuals I see look like mirror images of an ISO standard or the...
Miriam Boudreaux
If your company is ISO-certified or thinking about becoming so, you may already know that meeting customer requirements and achieving customer satisfaction is paramount to the certification. However...
Miriam Boudreaux
Have you ever been through an audit to an ISO standard? If you have, then you probably know about a set of questions that are frequently asked during audits against various ISO standards. No one can...
Miriam Boudreaux
Have you ever wondered how most politicians are made? Where do they come from? It’s as if they live in a different dimension than the rest of us. They are definitely different from average quality...
