Content by Paul Naysmith
If Deming Could See What You’re Doing...When making a change shouldn’t simply be copying someone else’s idea
Thu, 07/14/2011 - 11:21
If W. Edwards Deming could see what you’re doing, he’d punch you in the face. OK, not really. He may have been brutally honest in his lectures, but I don’t think he ever punched anyone. However, he would have plenty to say about how often one… Innovate Like a Movie DirectorWhy not get creative on an epic scale?
Mon, 07/11/2011 - 09:50
I love films. I just love that cinematic experience. It’s the best experience you can have in a darkened room when someone has spent $200 million on two hours of entertainment. I often truly can’t believe how creative and brilliant some minds are.… My Toyota DilemmaApplying critical-to-quality characteristics on a subjective decision
Wed, 06/22/2011 - 11:07
As a quality professional, I am a huge admirer of what the Japanese, and in particular Toyota, have given the business world, and how they have influenced quality improvements like no other in history.
Although in recent years Toyota did… Why I Wish I Got My Black Belt from Hong Kong AirlinesHow cool would it be to kick your manager’s butt?
Thu, 06/02/2011 - 05:30
I greatly believe in training. I have been fortunate to work in businesses that also believed in having trained and qualified professionals in their organization. I have personally and professionally benefited from that philosophy, and I have gained… In Search of the Good MentorsIs there a correlation between retiring quality professionals and diminishing business competence?
Tue, 05/10/2011 - 06:00
If you're reading this article, especially in the United Kingdom, it’s possible that you are a member of the Chartered Quality Institute (CQI). As I currently understand it, the average member is in her mid-50s, and therefore you may be looking not…