Content by Paul Naysmith

Paul Naysmith's picture
Paul Naysmith
If W. Edwards Deming could see what you’re doing, he’d punch you in the face. OK, not really. He may have been brutally honest in his lectures, but I don’t think he ever punched anyone. However, he...
Paul Naysmith's picture
Paul Naysmith
I love films. I just love that cinematic experience. It’s the best experience you can have in a darkened room when someone has spent $200 million on two hours of entertainment. I often truly can’t...
Paul Naysmith's picture
Paul Naysmith
As a quality professional, I am a huge admirer of what the Japanese, and in particular Toyota, have given the business world, and how they have influenced quality improvements like no other in...
Paul Naysmith's picture
Paul Naysmith
I greatly believe in training. I have been fortunate to work in businesses that also believed in having trained and qualified professionals in their organization. I have personally and professionally...
Paul Naysmith's picture
Paul Naysmith
If you're reading this article, especially in the United Kingdom, it’s possible that you are a member of the Chartered Quality Institute (CQI). As I currently understand it, the average...