Paul Naysmith
If W. Edwards Deming could see what you’re doing, he’d punch you in the face. OK, not really. He may have been brutally honest in his lectures, but I don’t think he ever punched anyone. However, he...
Paul Naysmith
I love films. I just love that cinematic experience. It’s the best experience you can have in a darkened room when someone has spent $200 million on two hours of entertainment. I often truly can’t...
Paul Naysmith
As a quality professional, I am a huge admirer of what the Japanese, and in particular Toyota, have given the business world, and how they have influenced quality improvements like no other in...
Paul Naysmith
I greatly believe in training. I have been fortunate to work in businesses that also believed in having trained and qualified professionals in their organization. I have personally and professionally...
Paul Naysmith
If you're reading this article, especially in the United Kingdom, it’s possible that you are a member of the Chartered Quality Institute (CQI). As I currently understand it, the average...
