Featured Video
Videos
Dirk Dusharme/Adobe
For decades, reverse engineering was a tool reserved for large manufacturers. Aerospace manufacturers leaned on it to keep aging fleets in service when computer-aided design (CAD) data were missing. Defense contractors relied on it to re-create components that had long outlived their original documentation. Automakers used it to digitize legacy parts and prototypes. The barrier to entry,…
Consider an AI tool that delivers consistently accurate results and demonstrates impressive capabilities. If the people who are expected to rely on it can’t understand how decisions are reached or challenge outcomes that appear wrong, why would they trust it with an important decision? Would an organization be willing to integrate it into a critical system? Would regulators be confident that…
Michele Gelfand has studied and taught negotiation for years. A professor of organizational behavior at Stanford Graduate School of Business, she sees negotiation as a skill that’s imperative for everyone to learn. “It’s not something we’re born with,” she says. “It’s something we learn over time.”
Increasingly, she’s been curious about how factors like gender and class affect…
© 2026 Quality Digest. Copyright on content held by Quality Digest or by individual authors. Contact Quality Digest for reprint information.
“Quality Digest" is a trademark owned by Quality Circle Institute Inc.