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Extreme heat, drought, wildfires, floods, record-low rivers, and rising energy demand have defined much of the summer of 2026. But for businesses, the important story isn’t simply that weather records are being broken. It’s where those physical changes enter the operating system of a company.
A drought can become a transportation problem. A heat wave can become an energy and…
Six weeks after a global manufacturer’s leadership team approved a group of promising new ideas, someone asked for an update. There wasn’t one.
Not because the ideas had been rejected. Not because priorities had changed. Not because anyone had decided innovation no longer mattered. The projects had simply... stopped.
This was especially puzzling because the organization…
The real test of a quality system isn’t what happens when everything works. It’s what happens when something doesn’t.
Recently, two of my cameras failed. They were newer versions of models whose older predecessors still worked, so I contacted the manufacturer to report the problem.
I expected a warranty conversation. Instead, the company asked me to return the failed…
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