Amidst uncertainty in manufacturing, AI adoption, labor market fluctuations, and salary disparities across industries and geographic regions, quality professional compensation can be difficult to navigate.

Without current job-level salary benchmarks, quality professionals from technicians to executives often enter salary negotiations with incomplete information, potentially…

One of the principles for understanding data is that while some data contain signals, all data contain noise. Therefore, before you can detect the signals you’ll have to filter out the noise. This act of filtration is the essence of all data analysis techniques. It’s the foundation for our use of data and all the predictions we make based on those data. In this column, we’ll look at the…

Staff meetings can be incredibly productive. Or unproductive—and more often the latter. If your staff meetings are terrible, it’s your fault because you’re not structuring them well.

One of the most surreal business experiences I’ve ever had relates to a staff meeting. I’d joined a new team, and my boss’s assistant sent me all the calendar invites for the division’s recurring…