Craig Cochran

North metro regional manager

Georgia Tech

Craig Cochran is a project manager with Georgia Tech’s Enterprise Innovation Institute. Cochran is the author of The Seven Lessons: Management Tools for Success; Problem Solving in Plain English; ISO 9001 in Plain English; Customer Satisfaction: Tools, Techniques, and Formulas for Success; The Continual Improvement Process: From Strategy to the Bottom Line; and Becoming a Customer-Focused Organization, all available from Paton Professional. His most recent book is ISO 9001:2015 in Plain English, also available from Paton Professional.

Wed, 11/01/2000 - 10:58
A Quality Lesson from Hopeulikit Auditing against opinions
Mon, 04/16/2007 - 22:00
A few years go I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they also distribute imported products produced by…
A Quality Lesson from Hopeulikit Don’t get sloppy with nonconforming products
Mon, 03/12/2007 - 22:00
Last year I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they also distribute imported products produced…
A Quality Lesson from Hopeulikit Don’t rely on traditional customer surveys
Mon, 02/12/2007 - 22:00
Last year I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they also distribute imported products produced…
A Quality Lesson from Hopeulikit Thank your employees
Mon, 11/20/2006 - 22:00
Last year I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they also distribute imported products produced…
A Quality Lesson from Hopeulikit Don’t let personnel problems fester
Mon, 10/16/2006 - 22:00
Last year I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they also distribute imported products produced…
A Quality Lesson from Hopeulikit Train people in problem solving
Mon, 09/18/2006 - 22:00
Last year I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they also distribute imported products produced…
A Quality Lesson from Hopeulikit Get your employees talking to customers
Mon, 08/14/2006 - 22:00
Last year I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they also distribute imported products produced…
A Quality Lesson from Hopeulikit Manage by processes, not by departments
Mon, 07/17/2006 - 22:00
Last year I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they also distribute imported products produced…
A Quality Lesson from Hopeulikit Understand your true costs
Mon, 06/19/2006 - 22:00
Last year I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they distribute products produced by companies in the Far…
A Quality Lesson from Hopeulikit Take customer complaints seriously
Mon, 05/15/2006 - 22:00
Last year I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they distribute imported products produced by…