Wed, 02/10/2010 - 13:30
What is known as “point mentality” is a knee-jerk response to what appears to be a problem. We may learn this when we take our child’s temperature and find that it’s high; we are inclined to do something right away—give ibuprofen, orange juice, and…
Tue, 06/16/2009 - 23:00
Specific techniques for data collection, fundamental to accurate analysis, are sometimes overlooked in the need to see outcomes or trends in data. The lowly check sheet represents a critical tool in effective data collection if it is used correctly…
Mon, 09/13/2004 - 22:00
Donald Trump’s dramatic, “You’re fired!” on the reality show “The Apprentice” is just entertainment to most people. To teams of summer interns at PQ Systems Inc. in Dayton, Ohio, however, it meant a challenge for the ensuing work week. The young…