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Heidi Drafall

Senior Vice President of Quality at Agiliti

Agiliti

Heidi Drafall is the senior vice president of quality at Agilit, with nearly 25 years of experience in medical device quality, design, and manufacturing. As an advocate for right-to-repair legislation, and a leader in third-party medical device service, she brings deep expertise in quality management, service optimization, and ensuring medical devices remain reliable and accessible throughout their life cycle.

Wed, 06/25/2025 - 12:01
Designing for Serviceability The key to improved medical device reliability and patient care
Wed, 01/14/2026 - 12:03
Medical devices are engineered to solve complex clinical problems, yet many enter the field without a full accounting for what happens after deployment. Hospitals depend on equipment that performs consistently. But even with strong designs,…
Strong QMS Is Central to the Med Device Right-to-Repair Movement Helps maintenance drive down costs for high-quality, patient-safe service
Wed, 06/25/2025 - 12:01
Anyone who has cracked their smartphone screen or had a rapid oil change knows that sometimes the OEM isn’t the most affordable or convenient service option. Consumer flexibility, paired with lower-cost, high-quality options, is logical, whether it’…

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