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How to Appease Your Customers After Your Algorithm Rejects Them
As algorithms increasingly become gatekeepers, where should rejected customers turn for an explanation?
Eighteen Internal Communication Strategies
These tactics can get your team connected, engaged, and motivated
How to Gather Quality Data to Inform Truly Effective Decision Making
Organizations of all sorts suffer from bad information-gathering processes when developing plans for major projects
3Q: Evaluating Skills, Education, and Workforce Training in the United States
Researchers explore the fragmented U.S. workforce training system and comparable European programs
A Lean Management Road Map to Build a More Proactive Game Plan
Steps for overcoming risk aversion and limited options
How to Build a C-Suite in Less Than Two Years
Pertamina, a giant utilities company, had a problem: Its top leaders were all retiring at once
How to Listen and Ask Questions for Effective Teamwork
Good ideas and solutions often arise when we ask open-ended questions
The Good and Bad of Measuring Worker Output in Real Time
Turns out not every task is suitable for tracking productivity
Creating a Culture of Security
Cybersecurity training involves more than an annual set speech
From General Manager to Chief Human Relations Officer
Three stories of business leaders who reinvented HR in their company
It Wasn’t the End of the World But Sure Felt Like It
Sometimes you have to muscle through those embarrassing moments
How to Make the Most of a Chief Sustainability Officer
Shift the focus from doing less bad to doing more good
Why Job Instruction Is More Urgent During Economic Uncertainty
Improving your job instruction prowess can reduce training time by 25 percent, increase production, and reduce scrap
Remote Inspection: The Need of the Hour and the Future of Inspections
Remote inspection shouldn’t be a stop-gap tool just for the pandemic
How I Taught the ‘Team From Hell’ to Trust Each Other
Virtual coaching can help turn around dysfunctional teams
Lost Your Job Due to Coronavirus?
Artificial intelligence could be your best friend in finding a new one
Apprenticeship Program Offers More Career Pathways, Helps Close the Skills Gap
Program meets demand for “learn while you earn” and a clear path to career advancement important to Generation Z
E-Learning Is On the Rise
Companies may find it necessary to supply employees some form of online training
Will Co-working Spaces Still Be Worth It?
As the world slowly adjusts to a post-pandemic society, the relevance of co-working spaces is being put to the test
Industrial XR: Fulfilling Human Potential in Smart Factories
To support the pragmatic use of industrial XR, data standards play a key role

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