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What Is Management of Change?
And why is it important?
Safely Navigating the Pay-for-Performance Minefield
Avoid booby traps by defining metrics and enforcing standards
To Discover Breakthrough Ideas, Look to the Outsiders
An AI-boosted search for prescient ideas finds they’re more likely to come from the periphery than the core
How Leaders Can Avoid the Hubris Trap
Overcoming it requires doses of reality, humility, and humor
Is Statistical Process Control Still Relevant?
Part 8: A summary of our series
Cultivating Curiosity
A leader’s key to sustainable team growth
Whose Chatbot Is It, Anyway?
And who’s responsible for what it says?
The Test to Use Before All Other Tests
How to avoid mistakes in your analysis

Are You Telling Customers You Don’t Care If They Die?
Don’t risk ruining your business. Eliminate bureaucracy and focus on your customer.
Optimize Work-Life Balance With Intentional Inflexibility
How to make it work for you
Medical Device Recalls Outpace All Industries
FDA guidance and corporate strategies can shape a company’s resiliency
The Perversion of the ‘Stay Bonus’
Avoid making a big mistake bigger
Get Beyond Talk of ‘Culture Change’ and Make It Happen
Experts discuss changing the culture of businesses, social networks, and beyond
Cultivating a Culture of Candor
Transforming workplace communication for better outcomes
Leadership Should Be a Team Sport
Actions speak louder than titles
Customer-Hostile Policies Feed Customer-Hostile Cultures
Don’t forget who pays for your business to exist
Direct Air Capture Is a Waste of Carbon and Money
Carbon sequestration makes no more sense than pumping money into the ground

Work Order Tracking
The right software makes it much more efficient
Appreciation Gap: Majority of Employees Feel Appreciated, Yet Cracks Emerge
Survey highlights the power of gratitude
MaryRuth’s: Driving Transformation One Process at a Time
How an eQMS streamlined document management and other business processes

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