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Baldrige Program Goes Lean
Budget shortfall means creative funding alternatives for quality icon
GAMP Good Practice Guide: A Risk-Based Approach to GxP Process Control Systems
Updated second edition aligns with recent regulatory and industry developments
Lower-Cost Document Management Software for Medical Device Manufacturers
Enterprise level document management system for $10,000
Cognex Expands Display Options for In-Sight Vision Systems
Allows operator controls specific to the application using clutter-free touch screens

Pay-for-Performance Targets Do Not Improve Patient Health
Study of hypertension patients shows no change in metrics
The Food Safety Modernization Act
Best practices for manufacturers to prepare for regulatory changes
Corkscrewing Electrons: Like Rotini, But Smaller
Coiled electron beams poised to improve microscopes
Health Care IT: Concepts in Clinical Measurement
NQF releases two studies on assisting appropriate health IT use
ACSI: Customers Not Impressed with Health Insurance
Blue Cross and Blue Shield wilt; satisfaction with credit unions falls sharply
Not Just Another Management Tool
Health Care Criteria offer pathway to prepare for reform
Study: Mortality Rates Unreliable for Assessing Hospital Quality
Is quality in the eye of the beholder?
Massachusetts Physician Groups Improving Patient Experience
But the RAND study finds the groups aren’t focusing on some key patient-experience elements
Book: Safer Hospital Care: Strategies for Continuous Innovation
A radical shift in approach
Audio Program: “The Patient Activist”
Thursday, Dec. 16, 2–3 p.m. EST
Book: Leading the Lean Healthcare Journey
Seattle Children’s Hospital will change your mind about what’s possible
Book: Transforming Health Care
Virginia Mason Medical Center’s Pursuit of the Perfect Patient Experience
Book: Essentials for the Improvement of Healthcare Using Lean & Six Sigma
Dean H. Stamatis rolls up his quality sleeves and shows health care the “how to”
QualiPedia: Never Events
Inexcusable mistakes in health care
Webinar: “Secrets of a Winning Healthcare Organization”
Nov. 16, 2010, at 1 p.m. EST
Connexall Connects Patients’ Comfort, Safety, at Disney Cancer Center
Innovative treatment center fulfills mission of providing relaxing environment for patients

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