Technology is supposed to help us, but sometimes it feels like for every step forward, we take two steps back. Like many people (and despite my resistance), my family has accumulated a few internet of things (IoT) devices in our home.

As a quality professional, you’ve probably heard the famous quote from W. Edwards Deming, “In God we trust; all others bring data.” Thanks to technological advancements in our industry, data exist more abundantly than ever.

Management system implementation reminds me of the advice my gym instructor gave when I first enrolled at my local health club: “Losing weight doesn’t happen in one day and with crash diets,” he said.

Good salespersonship is a species of street smarts. It’s about quickly sizing up your customers and pitching your wares in terms that reverberate with their unspoken needs and desires.

Amidst a sea of alarming cybersecurity statistics, there’s one that perfectly captures today’s reality.

Most people attribute business disruption to technology, thinking of the iPhone, 3D printing, robotics, and artificial intelligence. However, technology alone does not cause disruption.

The most noteworthy and significant change in data privacy regulation in more than 20 years recently came by way of the General Data Protection Regulation (GDPR) in the European Union (EU).

Have you created a vision? You might be excited about it, but are others? Does your vision inspire, motivate, and guide decision making?

For growth-starved Western entrepreneurs, the Chinese market is appealing.

Every company uses a system to understand the requirements and inputs of its customers, and then plans to deliver outputs meeting those requirements as a conforming product or service.