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ISO Guidelines vs. Requirements

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ISO 9001 lead-auditor training should enable auditors to focus on the requirements when auditing and to stay away from the pitfall of guidelines.

‘Lean Six Sigma Doesn’t Work Here’

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When educational and public sectors consider applying a proven method like lean Six Sigma, the perception persists that this “manufacturing program” will not work in a nonmanufacturing e

Are Your Supplier Quality Management Practices Putting Your Company at Risk?

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Effective and efficient supplier management is possible, but not when we’re still using old tools and expecting different outcomes.

The One Huge Mistake Quality Professionals Make in Preparing for Covid-19

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The Covid-19 coronavirus has developed into a widespread pandemic.

Keep Manufacturing During Supply Chain Disruptions

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With Covid-19 continuing to impact many businesses, lead time as well as sourcing new suppliers is increasingly difficult. If you currently outsource manufacturing overseas, it is likely you have encountered some turbulence to your supply chain.

Unable to Exhibit Due to Trade Show or Conference Cancellations?

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This is supposed to be trade-show season. The time when companies send their employees to industry tech shows and user-group meetings to see and experience the latest offerings in their field.

On the Front Lines of Developing a Test for the Coronavirus

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‘That escalated quickly!” is a common trope used in popular culture to describe when a situation gets out of hand before you’ve even had a chance to think about it.

Coronavirus, Rail Blockades: Safeguarding Critical Infrastructure

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The outbreak of the Covid-19 virus in China and the railway disruptions acr

Coronavirus Risks and Opportunities

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The Chinese character for “crisis” means danger and opportunity.

The Future of Quality Management Is Business Success, Part 3

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Credit: Orlando Imperatore

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Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based quality management system (QMS).

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