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The Future of Quality Management Is Business Success, Part 6

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Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based quality management system (QMS).

A Human-Centric World of Work: Why It Matters, and How to Build It

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Long before coronavirus appeared and shattered our preexisting “normal,” the future of work was a widely discussed and debated topic.

Wielding Traditional Tools in New Ways

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What is quality intelligence, exactly? It’s more than marketing spin. More, even, than the sum of its many control charts. It’s not collecting data simply to further go/no-go actions.

Quality Intelligence and the Bigger Picture of Business Improvement

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ryanday007@gmail.com
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An organization can achieve great results when everyone is working together, looking at the same information generated from the same data, and using the same rules.

It’s Time to Start Really Using Our Data

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Blame it on Moore’s law. We live in a digital Pangaea, a world of borderless data driven by technology, and the speed and density with which data can be transmitted and handled.

The Problem With Unexamined Processes

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It’s no secret that manufacturing companies operate in an inherently unstable environment. Every operational weakness poses a risk to efficiency, quality, and ultimately, to profitability.

Understanding AIAG-VDA’s FMEA Process and Approach

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During the first six months after the publication of its first edition in June 2019, the AIAG & VDA FMEA Handbook gained popularity in the global automotive industry. Both U.S.

Small Businesses Must Focus on Easing Employee, Customer Fears

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A small business has been given the green light to reopen amid the Covid-19 pandemic. What does it need to consider for employees and customers?

Some Thoughts on Lean Six Sigma and the Coronavirus

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Lean Six Sigma (LSS) professionals have an enormous opportunity to add value to organizations and to our communities during this coronavirus pandemic. We have the objective orientation, methods, and tools to help.

Addressing Measurement Challenges for Detecting Chemicals That Could Cause Cancer

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For more than 20 years, a class of man-made, potentially cancer-causing chemicals called per- and polyfluoroalkyl substances (PFAS) has common

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