To date, this series focused on relatively simple data analyses, such as learning one summary statistic about our data at a time.

Iwas talking to a friend recently, and the subject of organizational health came up. With my quality background my ears perked up, and I asked him to explain what he thought organizational health meant.

This series is about planning for the worst that can face us.

I was talking recently with a friend who runs an academic program at a major U.S. university. She was telling me about solving a problem in her department and how the solution was obvious so she just did it.

By 6:25 a.m., my fate was sealed.

That morning, 10 miles from my front door in Paradise, California, a poorly maintained power line owned by Pacific Gas & Electric arced, dropping molten metal into the brush at its base and starting a fire.

Despite the high ratio of intelligent work-from-home (WFH) business professionals, the current cybersecurity landscape for that work model could best be described as disorganized and dysfunctional.

The internet of things (IoT) offers many attractions for small and medium-sized manufacturers (SMMs) that may want to integrate IoT into their facilities and operations, or who seek to enter the IoT market with innovative products.

In our last article, we discussed how to determine how many people drink pumpkin spice lattes in a given time period without learning t

The medical device technical file is a must-have document for devices to be sold in the European Union (EU) marketplace. The file contains detailed information about your medical device, its design, intended use claims, composition, and clinical evaluations.

Iam often asked by customer service leaders how to get the CEO to care about customers. They are convinced there is a missed tactic that, if implemented, would have the C-suite camping out in the contact center and inviting customers to board meetings.