ISO 14001:2004 Management Review
This article reviews management review in the latest ISO 14001 standard revision, including the management review requirement update and system recommendations for ISO 14001:2004 compliance.
Purchasing Department Vs. Purchasing Process
It’s logical to expect the purchasing process to fall under the purview of the purchasing department. However, the reality is that in most organizations there are people from different departments who generate purchase orders and sign contracts.
Auditing as an Integral Part of the Business
Occasionally, when I’m waiting for a flight, the small talk with fellow travelers will meander into discussions about the purpose of our respective trips.
Carnegie Mellon’s Capability Maturity Model Integration the ISO 9001 Way
For years, many companies have expended countless dollars and painful hours to comply with the various requirements of ISO 9001. Now, some of these companies are being asked to meet the provisions of Carnegie Mellon’s Capability Maturity Model Integration (CMMi).
Mr. Rogers and the Process Approach
I was channel surfing the other day, looking for some local news that would tell me why I had woken up to a power outage that had lasted the better part of the morning. I don’t usually watch TV during the day, so I had no idea what stations carried noon time news broadcasts.
The Cornerstones of ISO/TS 16949
The concept of establishing goals and flowing them throughout an organization isn’t new in business or in quality management system standards. In ISO 9001:1994, the establishment of goals was done via the quality policy, following a review of effectiveness in meeting these management goals.
Pre-assessment at the North Pole
Good morning, everyone.
Process Auditing: A Change in How<br>ISO/TS 16949 and ISO 9001 Auditors Work
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Adding value by auditing using the process- and metric-driven approach requires new methods and an increased focus on supplier performance metrics (i.e., scorecards).
The Standard Answer
I was recently asked to write about the ISO 9001:2000 requirements that are still giving folks a hard time. Recent audits that I’ve conducted have led me to conclude that there are several clauses that continue to give us heartburn.
The Standards Answer
I’ve long been frustrated, both as an auditor and as a consultant, by the unique exemption most organizations extend to distributors.