Now What?
This is the first of a series of articles intended to share with Quality Digest’s readers key aspects of the global movement toward hazardous substance–
Can ISO Standards Be Bad for Your Company?
For 20 years, I have worked with many companies to achieve a variety of registrations. As a sales manager, auditor, consultant and trainer, I have noticed that a number of companies haven’t realized the benefits that they expected from standards registration.
Look, But Don’t Touch
I was recently asked to comment on the ISO 9001 requirements regarding external documents. My first reaction was to point out a distinctive subtlety in the actual text of the requirement.
Buy One, Get One
Don’t you love it when you go to the store and they have a “BOGO” sale? BOGO, as in buy one, get one.
What’s in a Number?
I have long maintained that renumbering procedures from the defunct ISO 9001:1994 standard to reflect the numerical scheme of ISO 9001:2000 is an exercise
For Want of a Nail
"For want of nail a shoe was lostFor want of a shoe a horse was lost
For want of horse a rider was lost
Helping Your Suppliers Help You
A few months ago, I wrote about the importance of understanding your customers’ requirements.Push Back
As an auditor, I have a hard time maintaining my composure when individuals tell me they’re unhappy with their registrar and yet have taken no action to address Tackling the Tough Problems
It’s the week after the huge annual trade show—the opportunity for you and the rest of your industry to showcase your companies and to rollout your latest, greatBenefitting from Supplier Corrective Actions
Part of the problem with corrective actions has long been the proliferation of requests for things that just don’t meet the crite