(ANSI: Washington) -- The Internet as we know it is about to m

I’ve been working with a client on implementing an ISO 9001-compliant quality management system. As always it’s a unique and interesting project, since organizations have different cultures, processes, products, and customers.

Protecting the health and well-being of consumers and the world at large is the quality industry’s highest calling.

If a manufacturer were to ask its clients how they evaluated goods or services, the three most common metrics would be goods at a fair price, on-time delivery, and quality.

For most of us, food safety is a topic that, at best, only lurks at the edges of our brains.

Yes, it happened again.

A new year always brings new hope, new plans, and new perspectives. While looking ahead is the most direct route to progress, looking back is essential to understanding the present. After all, the past creates the consequences that will shape the future.

Food safety standards are becoming increasingly stringent.

My definition of “specification” is rather simple: It’s a promise.

Election time is once again upon us. And, like a bumper crop of kudzu run amok, campaign ads have besieged local broadcasts with the tenacity of an unrelenting pestilence. My mailbox is equally stuffed with innuendo-laden campaign fliers. A horrific waste of paper.