ISO 9001:2015 has created a new focus on risk with regard to context of the organization and the needs and expectations of interested parties.

Reputation is fast becoming one of the most important risks to manage. Build quantifiable arguments to get boards on board.

Walking the snowy streets of the small Swiss town of Davos, it was impressive to know that 40 heads of state and 2,500 leaders from business and society were there to talk about some of the most important global challenges facing us today.