Why Employee Freebies Are Bad for Quality
Employees should experience their company the same way customers do
Credit: KOMU News
Book Review: <em>Kaleidoscope</em>
Delivering innovative service that sparkles
Coffeepots and Tires
Coffeepots and tires. All products should be built like coffeepots and tires. Awash in a sea of disposable products, these two durable goods stand out as icons of heresy against designed obsolescence.
Tougher Quality Management Enforcement Possible by FDA
Quality management, always an FDA focus during inspections, could become even more important in 2017 as FDA priorities take shape.
Do You ‘Buy American?’ Why?
New CDER Guidance Could Affect Quality Management Efforts
Use a Variable-Height Desk to Improve Productivity and Health
‘Sitting is the new smoking” is a common new adage.
Quality Improvement in the Emergency Department
Quality improvement initiatives are a mainstay for hospital care teams. They can also offer a fresh approach for raising patient satisfaction scores. To achieve maximum effectiveness, however, they require timely patient feedback.
Key Challenges for Risk Management in Medical Device Development
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