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Pushing Past the Strategic Sweet Spot: Incorporating Your Customer’s Perspective

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"Press" Credit: Bob May

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Total quality management (TQM) was in vogue during my undergraduate years and early career in industrial engineering. The United States was catching up to the Japanese in manufacturing production as their Toyota vehicles outperformed our Fords.

Truly and Virtually Inspiring: The First Virtual Quest for Excellence Conference

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Each year after the Quest for Excellence Conference, I sift through my notes and try to identify themes I have heard in the presentations of the new 

How Food Processors Can Improve FDA Compliance and Productivity at the Same Time

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To meet increasingly strict compliance standards, such as the Food Safety Modernization Act (FSMA) and Global Food Safety Initiative (GFSI), food processors now regularly use adenosine triphosphate (ATP) testing to monitor equipment surfaces for microbial growth.

How to Retain Brand Trust and Value With a Digital-Only Presence

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It has been more than a year since retailers were forced to temporarily shut their doors or put in place restrictions to limit the in-store experience.

What Leaders Can Learn From Crazy Horse, Part 1

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We live in an era of statue removal. Meanwhile the largest mountain carving in the world is under construction in the Black Hills of South Dakota just 17 miles from Mount Rushmore. The final carving will be 640 feet long and more than 50 stories high.

14 Steps to to Defeat Work-From-Home Burnout and Zoom Fatigue

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Credit: "stressed?!" by 8.zebra

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When the Covid pandemic swept through the country last year, companies rapidly transitioned employees to working from home (WFH).

Closed-Loop Traceability for FDA Compliance

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Demonstrating identification and traceability in all quality system processes is a must for medical device companies to

How to Build Medical-Device Usability Testing and Validation Into Your Quality System

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Medical-device usability testing and validation are critical tasks leading up to a medical device’s debut on the market. “Usability” looks at how the user interacts with your device and forms a key component of overall risk management and safety.

Remote Work Can Be a Lot Better Than This

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This story was originally published by Knowable Magazine.

A Method to Assess Covid-19 Transmission Risks in Indoor Settings

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This story was originally published by MIT News.

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