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Five Foundational Steps of a CAPA Quality Process

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Credit: CDC on Unsplash

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I have a bold opinion: The corrective and preventive action (CAPA) process is the second-most important component of your quality management system (QMS). (If you want to know what I think is No.

IAF CertSearch Team Identifies 20,000 Fake or Fraudulent ISO QMS Certs

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Credit: IAF CertSearch

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As of 2023, more than 27,000 medical device QMS certificates have been issued worldwide, providing confidence in medical devices.

What to Look for in a Maintenance Contractor

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Photo by Emmanuel Ikwuegbu on Unsplash
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When it comes to maintaining the critical infrastructure and machinery of your facility, choosing the right maintenance contractor can make all the difference.

Interpreting Data in Context

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In memory of Al Phadt, Ph.D.

Understanding the FDA’s Human Factors Guidance Draft

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Credit: National Cancer Institute on Unsplash.

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On Dec. 9, 2022, the U.S.

Reliably and Repeatedly Deliver Good Customer Service

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‘They’re hit or miss: Sometimes the service is marvelous. Other times it’s simply meh. I’m afraid to recommend the place because I can’t trust them to deliver.”

Digital Twin Technology: Future of Patient Healthcare

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The healthcare industry is known for rapidly adopting advanced technologies that offer improved treatment for various diseases.

Balancing Customer Insights With the Bottom Line

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Customer loyalty and lifetime value are highly prized in today’s competitive environment. Smart businesses know that a major point of competitive advantage (or failure) can be the type of customer experience they provide.

Process Verification vs. Process Validation

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Photo by John Schnobrich on Unsplash.

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In a highly regulated industry like medical technology, manufacturing processes must undergo either process verification or process validation to ensure they’re consistently producing the correct result. The question is, which one should you use?

Get Consumer Reviews Under Your Control

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When choosing to spend money, customers will likely investigate the brand behind the name to get an idea of whom they’re building ties with as well as an impression of service quality.

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