Wharton management professor Peter Cappelli is routinely asked to predict the future of work.

Paul was sitting in his office staring at production numbers from the past quarter. Despite having a great team, strong customer demand, and state-of-the-art equipment, the factory’s performance wasn’t meeting expectations.

For me, the future is all about learning and teaching. Learning new ideas or disciplines fascinates me. Interconnecting those experiences and disciplines and creating new ideas to share with others through teaching is even more exciting.

We live in a world where problems aren’t just growing—they’re evolving into ever-more complex challenges. During the 20th century, we pushed the boundaries of innovation, creating complicated systems that demanded structured problem-solving approaches.

In the world of operations and quality management, the pressure to act quickly can feel overwhelming. Senior executives are constantly racing against time to meet customer demands, solve problems, and keep shareholders satisfied.

A recent Inc.com blog post by Jessica Stillman discusses Malcolm Gladwell’s ne

NIST is unique as the national measurement science institute. We are the U.S. agency responsible for maintaining measurement standards, from the second to the kilogram.

Every day there’s a new pile of “experts” cropping up on every subject imaginable. The key to differentiating genuine experts from frauds is to ask the right questions.

In today’s rapidly changing business environment, a subtle yet profound shift is taking place in office dynamics, particularly as we welcome back teams that have been dispersed by the necessity of remote work.

Hospital patients rate their pain on a scale of 1–10. Teachers grade on a curve. Sports fans spend hours debating stats on their favorite teams.