In general, people hate confrontation and will do just about anything to distance themselves from it, but a manager owes it to her employees to overcome this fear and address problems directly and honestly. The key is knowing how to handle problems with employees, and knowing what will happen before it happens. In doing so one can be prepared ahead of time and not surprised.

What does hailing a ride with Uber have to do with 19th-century geometry and Einstein’s theory of relativity? Quite a bit, it turns out.

I had humble, that is, poor, beginnings. I didn’t even know the taste of real ice cream until later in life. One of the first impacts I felt of the luxury that technology brings was the diode my father bought for me to replace the cat’s whisker on my crystal radio. My high school was lovingly called “shack town.” I spoke as much English as a European refugee, because I had a stammer worse that King George VI.

The first of the Massachusetts Institute of Technology’s (MIT) half online, half in-person supply chain management master’s degree programs is making a profit and bringing dozens of new degree-seeking students to campus.

Our August 11, 2017, episode of QDL looked at the role of technology in after-market service, stairs that help you up, Fidget Cubes, and more.

“Climbing Stairs Just Got Easier With Energy-Recycling Steps”

These stairs actually help you go up.

Our July 28, 2017, episode of QDL we looked at science, technology, engineering, art, and math (STEAM) education for the deaf and hard of hearing; Quality 4.0; and cloud computing.

“Teaching STEAM Skills to Deaf Kids Using Drones and 3-D Printing”