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Root Cause Analysis: Addressing Some Limitations of the 5 Whys

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The 5 Whys is a well-known root cause analysis technique that originated at Toyota and has been adopted by many other organizations that have implemented lean manufacturing principles.

Sustainability—Understanding the Triple Bottom Line

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In my last article, I discussed sustainability in generic terms, focusing mostly on environmental issues.

Interview: Examining Wal-Mart’s Sustainability Index

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Most of us know that Wal-Mart has been a big player in the “green” movement. The world’s biggest retailer takes the whole “let’s save the planet” talk very seriously.

Time to Put Quality in Sustainability

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Last week a big story was leaked to me.

Managing Supply Chain Quality And Risk

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Poor quality products, an unsafe work environment, or failure to comply with regulations ranging from product safety to social responsibility, can cause business disruption, financial loss, costly lawsuits, and long-lasting damage to the brand and corporate image of

Supply Chain Management in Demand

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Are You Ready For a Disruption In Your Supply Chain?

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After Hurricanes Katrina and Rita, vulnerability to a growing number of potential disasters and disruptions has U.S. manufacturing executives turning to sophisticated third party logistics (3PL) providers to safeguard their brands at the end of the supply chain.

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