Supply Chain Article

Michael A. Witt’s picture

By: Michael A. Witt

Dan Jacob’s picture

By: Dan Jacob

Disruption is a funny thing. You see it coming—kind of—but it’s hard to tell what it means. Back in the day, would you have foreseen the shift from taxis to Uber? Would you have predicted that HVAC units would be offered as a service rather than purchased as a product? These disruptive changes and many more were driven through use of the cloud, connectivity, machine learning, and mobile apps as important technologies that enabled digital transformation and the industrial internet of things (IIoT).

Robert Napoletano’s picture

By: Robert Napoletano

ASQ has recently offered a new certification, Certified Supplier Quality Professional, specifically for those quality professionals dealing with suppliers. Who are these professionals? Most often the “who” depends on the size of the company.

Dan Silva’s picture

By: Dan Silva

In today’s global supply chain, shipping a product across the world isn’t as simple as loading it onto a truck, train, or boat and signing a few papers. International shipments often involve coordination between counterparts in the countries of origin and destination, complete and accurate paperwork required for those nations and any in between, physical locations chosen strategically, and capital to create a solid supply chain with redundancies.

Cole Cooper’s picture

By: Cole Cooper

A production part approval process (PPAP) is used by companies to establish confidence and rules in a production process. In a sense, it gives customers a view into their suppliers’ manufacturing capabilities.

Ryan E. Day’s picture

By: Ryan E. Day

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Thomas R. Cutler’s picture

By: Thomas R. Cutler

Manufacturers’ waste-reduction initiatives are rarely as effective as they could be. When reducing waste, inventory is often the main target. But how do you right-size inventory in an environment of constant variability? In a word: kanban.

Electronic kanban signals keep product moving throughout the manufacturing organization and its extended supply chain. These systems operate in real time to optimize inventory levels by instantly tracking lead and replenishment times.

Garry Oswald’s picture

By: Garry Oswald

If your company ships anything on a regular basis, you should know about freight invoice auditing. This is the method that shippers have used for 60 years to cut the costs charged by carriers and to make deliveries more efficiently to their end users.

Milan Kocic’s picture

By: Milan Kocic

Picture this: Your coordinate measuring machine (CMM) has crashed for the umpteenth time, and now it’s out of commission because you need to replace the probe head. Does this sound familiar? Across the world, manufacturers are facing the same problem: A situation occurs, you have to call the CMM’s manufacturer to evaluate your machine, and productivity suffers until a repair is made. This is because most CMM manufacturers have a reactive enterprise, which causes loss in time, money, and production.

American Customer Satisfaction Index ACSI’s picture

By: American Customer Satisfaction Index ACSI

(ASCI: Ann Arbor, MI) -- Customer satisfaction with personal computers halts a three-year slide, according to new data from the American Customer Satisfaction Index (ACSI). The ACSI Household Appliance and Electronics Report 2016 includes desktops, laptops, and tablet computers, as well as household appliances, televisions, and computer software.

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