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Speed Isn’t Everything, Part 1

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Summer with its balmy evenings and long talks with good friends, lemonades in hand, is over. Let’s set the groundwork for this new season and get our definitions in place, once again—the difference between visual and lean.

Input and Outcome Charts and EFAST Studies

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Kaizen—Can It Go Wrong?

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Kaizen is often translated as “continuous improvement” and identified as one of the core themes in lean. Today I’m pondering the question: Can kaizen ever be bad for an organization?

Welcome to Innovating Service

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Trusting the Process

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Peripheral Discoveries

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Lean Management Is Illegitimate. Or Is It?

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To this day, lean management has yet to enter the mainstream in business. It remains solidly on the fringe, despite great efforts by many people over many decades.

After the NSA Hack

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Space Junk

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How to Prioritize When There Is No Priority

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Prioritization is stressful. We find ourselves prematurely making value decisions about what to pull and when (right now!).

Pagination

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