Thinking About Thinking
For the past several years, I’ve been fascinated by how we think—and how that affects us, our leadership, and the organizations we’re a part of.
Chief Project Officer: Should This Be a Real Thing?
Project management office (PMO) directors. Are they game changers? Great leaders? Powerful enough to get the job done? Are they taken seriously by senior management?
Why Meeting Customers’ Expectations Isn’t Enough
Whether you work for a startup or a large company, there have never been so many metrics to help you understand how your business is doing.
What a Customer Should Never Hear
‘There’s nothing we can do about it.”
Why People Don’t Notice You’ve Changed
Often in coaching, managers work on changing their behaviors. But there’s another area you need to pay attention to also—other’s perceptions of you.
Let’s Focus on Product Deconstruction
Ihave been thinking a lot lately about innovation and how we may have emphasized one component at the expense of another. Here I’m talking about something that should appear obvious—the focus of innovation in building new things.
How to Survive Hot Weather at Work—and Not Fall Out With Colleagues
When I am too hot at work, I like to open a window, retrieve an ice lolly from the kitchen, and kick off my shoes. But for many people, this is not an option. Finding the right temperature can make a big difference to how happy—and productive—we are at work.
Translating Information Into Behavior
The world of work shares a single basic transaction, used millions of times a day: translating vital information into human behavior. But operationalizing this formula is not that simple.
Four Myths and Four Realities About Racing to Automate
Who remembers VisiCalc, often referred to as the first killer app? In 1978, this spreadsheet software ushered in the personal computing boom.