Operations Article

Eric Stoop’s picture

By: Eric Stoop

If you had your AS9100 transition audit tomorrow, could you say right now whether you would pass? More important, do you know where the gaps are in your processes that could trigger nonconformities?

Multiple Authors
By: Jeff Dewar, Mike Richman

Mike McDonald’s picture

By: Mike McDonald

Fear. Anxiety. Stress. Anger. Not exactly the emotions we’re hoping to invoke in our employees, right? Not exactly the key to motivational management, anyway.

Unfortunately, those are the emotions many people feel when it’s time to discuss their work metrics. Employees dread the idea of their manager reducing them to a number. A number that might be accurate and important but doesn’t accurately reflect all they bring to their job.

Paul Foster’s picture

By: Paul Foster

What sets the top 20 percent of innovation leaders apart from their competitors? According to LNS Research, one key difference is that a majority (52%) of the top tier has real-time visibility into manufacturing quality metrics, compared to just 9 percent of the competition.

Jason Furness’s picture

By: Jason Furness

In a previous article I wrote about the reasons why so many lean manufacturing, Six Sigma, and other improvement programs fail. In this article I’m going to expand on reason No. 1: the Academy Award Syndrome.

Ryan E. Day’s picture

By: Ryan E. Day

Manufacturing activities have strong ties to economic prosperity. Deloitte’s 2016 Global Manufacturing Competitiveness Index states, “Nations and companies are striving to advance to the next technology frontier and raise their economic well-being.” It’s no surprise that the manufacturing sector is increasingly competitive. Many companies struggle; some go under.

John Toon’s picture

By: John Toon

Can companies rely on the results of one or two scientific studies to design a new industrial process or launch a new product? In at least one area of materials chemistry, the answer may be yes—but only 80 percent of the time.

Dan Chalk’s picture

By: Dan Chalk

Although many manufacturing organizations have held firm to traditional operational processes for generations, the time has come for transformational change. There is an ongoing shift in cultural expectations of how, when, and where work happens, and it is driven by consumer choice. Industry analysts have begun to refer to this evolving digital workplace as the enablement of “industrialized choice.”

Stephen McCarthy’s picture

By: Stephen McCarthy

Cost of quality (CoQ) is certainly not a new topic. It was first described in 1956 by American quality control expert Armand V. Feigenbaum in a Harvard Business Review article. As you likely already know, CoQ consists of four categories: internal and external failures, and appraisal and prevention activities. It sounds easy to measure, but as you also likely know, it isn’t.

Dirk Dusharme @ Quality Digest’s picture

By: Dirk Dusharme @ Quality Digest


Our Feb. 9, 2018, episode of QDL looked at electronic notes, electronic privacy, smart electronic device, and... wow... have we taken technology too far?

“Study Shows Doctors Record Better Notes After Using Best-Practices Program”

Shortcuts to electronic note taking, such as autofill and copy forward, are doing more harm than good.

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