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Dealing With Stress in Large-Scale Additive Manufacturing

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Industry is increasingly looking to additive manufacturing as a path to restore domestic capacity for fabricating large metal structures, much of which has moved overseas. Photo by eMotion. Tech on Unsplash

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Scientists at the U.S.

Is Statistical Process Control Still Relevant?

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Control charts help to understand a process’s “personality,” know which questions to ask, when to intervene, and when to leave a process alone. Photo by Erik Kroon on Unsplash.

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In less than two months we will celebrate the 100th anniversary of the invention of the control chart, a tool most often associated with statistical process control (SPC). Considering SPC from our modern perspective made us ask, “Is SPC still relevant?”

Whose Chatbot Is It, Anyway?

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Everyone knows customer service is increasingly automated and impersonal—that’s a “dog bites man” story. It’s not news because it happens all the time. When a man bites a dog, that’s news.

The Test to Use Before All Other Tests

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Photo by Naser Tamimi on Unsplash.

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When presented with a collection of data from operations or production, many will start their analysis by computing descriptive statistics and fitting a probability model to the data. But before you do this, there’s an easy test that you need to perform.

Researchers Help Robots Navigate Uncertain Environments

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MIT researchers developed an algorithm that can automatically select the best shortcuts for a robot to take on its way to a destination that will reduce the overall travel time while limiting the likelihood that the robot will meet an impassable obstacle. Image: Jose-Luis Olivares, MIT; iStock

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If a robot traveling to a destination has just two possible paths, it only needs to compare the routes’ travel time and probability of success.

Are You Telling Customers You Don’t Care If They Die?

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How have you seen process take primacy over relationship? What techniques do you use to prevent this from happening? Photo by Harry cao on Unsplash.

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From Inspections to Insights

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The cost of poor quality can be devastating to business: Failed quality control costs manufacturers anywhere between

Medical Device Recalls Outpace All Industries

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FDA product recalls are on the rise in the post-pandemic era. Photo by National Cancer Institute on Unsplash.

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The U.S. Food and Drug Administration (FDA) emphasizes the importance of being prepared for device recalls.

The Perversion of the ‘Stay Bonus’

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You just paid big bucks to hang onto managers who ran the business into the ground. Why on earth would you do that? Photo by Bermix Studio on Unsplash.

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Organizations that use “stay bonuses” as a retention tool could be making a huge mistake. Instead of letting poor performers go, they pay tons of money to keep them.

Get Beyond Talk of ‘Culture Change’ and Make It Happen

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Calls for cultural transformation have become ubiquitous in the past few years, encompassing everything from advancing racial justice and questioning gender roles to rethinking the American workplace.

Pagination

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