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Leadership Insights From the Baldrige Award-Winning City of Germantown, Tennessee

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When the City of Germantown, Tennessee, was named a Baldrige Award recipient in 2019, the small suburb of Memphis (just 20 square miles in size) became only the 

Problems Happen. It’s How They’re Solved That Matters.

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Within every organization, problems or incidents arise that can affect the quality of your operations.

How the Climate Crisis Is Transforming the Meaning of ‘Sustainability’ in Business

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In his 2021 letter to CEOs, Larry Fink, the CEO and chairman of BlackRock, the world’s largest investment manager, wrote: “No issue ranks higher than climate ch

If They’re Not Ready to Change Gears, Specialized Companies May Be Left in the Dust

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Know who invented the first digital camera?

Why Do EV Batteries Need Better Performance Tests?

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Electric vehicles (EVs) are becoming more popular. The consumers interested in buying them generally want to know answers to questions such as: Is the car’s battery an explosion or fire risk? Will its useful life match or exceed the vehicle’s?

More Companies Pledge ‘Net-Zero’ Emissions, But What Does That Really Mean?

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You’ll probably hear the term “net-zero emissions” a lot over the coming weeks as government leaders and CEOs under pressure talk about how they’ll reduce

Securing Industrial IoT in an Era of Persistent Cyberattacks

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The digital revolution is the key to unlocking a more innovative, sustainable, and connected global economy.

Should U.S. Companies Stop Relying on China?

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After more than a year of being pummeled by pandemic-related supply chain shortages, computer maker HP had some good news to report during its third-quarter earnings call last month.

How the Crisis in Container Ships Could Ruin Christmas

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Ningbo-Zhousan may not exactly be a household name, but find something in your house made in China, and it’s quite likely it was delivered from there.

The Tesla Bot Raises Serious Concerns, But Probably Not the Ones You Think

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Elon Musk announced a humanoid robot designed to help with those repetitive, boring tasks people hate doing.

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