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Kelsey Rzepecki
As the global economy grows, it’s more necessary than ever to stay on top of efficiency. Keep up with increasing production demands by implementing a continuous improvement method to streamline the...
    The scene is a Russian chemical weapons facility. James Bond, 007, and his partner, Alec Treveleyan, 006, are on a mission of sabotage. As they enter the warehouse armed with explosives, senses on full alert, they turn to each other and say, “For England.” In a scene from Thunderball, Bond has...
    As of the 2010 Census, there were 27.9 million small businesses registered in the United States. That’s a lot of competition. To thrive and grow in such a competitive environment, business owners must make wise decisions, commit to high-quality results, and take care of their customers and...
    Due to a tightening labor market and a competitive global economy, highly talented individuals have a lot of freedom in where they choose to work. Pay isn’t the sole criteria that attracts and retains the best people. Employees want jobs that fit their lifestyle, give them opportunities to grow,...
    Manufacturers throughout the United States are facing a new set of challenges and exciting growth opportunities. Given the manufacturing industry’s important role in providing both direct and indirect jobs, how firms react to these changing conditions is critical not only to the companies...

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Quality Digest’s picture

By: Quality Digest

When asked a direct question, telling the truth is always a good option, so is giving a direct answer. That being said, sometimes a parable is worth a thousand words.

“The kind of seed sown will produce that kind of fruit. Those who do good will reap good results. Those who do evil will reap evil results. If you carefully plant a good seed, you will joyfully gather good fruit.”
—Dhammapada

Ken Koenemann’s picture

By: Ken Koenemann

As a business leader, you spend a lot of your time figuring out how to win. With good reason: The most crucial job of every executive is to align efforts at every level of the organization to deliver wins for the week, for the quarter, and for the year.

Ken Koenemann’s picture

By: Ken Koenemann

During annual strategic planning meetings, the temptation is always to spend most of the time working on the business, discussing the big-picture strategic plans and breakthrough developments that are critical to the future of the company. But just looking at long-term plans ignores a critical part of the planning process: defining the annual goals and key performance indicators (KPIs) that will be relevant in the day-to-day running of the business for turning those high-level goals into reality.

DeEtta Jones’s picture

By: DeEtta Jones

Do you ever feel overwhelmed as a manager? Being overburdened by the responsibility of having to figure out what the people on your team want and need from you is a familiar feeling shared among leaders. Fortunately, there is a “best practice” for obtaining just the kind of information needed to increase your leadership effectiveness—ask them what they want.

Mike Roberts’s picture

By: Mike Roberts

Editor’s note: A webinar on this topic will held on Nov. 19, 2013, at 11 a.m. Pacific, 2 p.m. Eastern. Register here.

And previewing the webinar, Matthew Littlefield will be a guest on Quality Digest Live this Friday, Nov. 15, 2013, at 11 a.m. Pacific, 2 p.m. Eastern.

Gallup’s picture

By: Gallup

In the intense competition to attract and retain top talent, U.S. employers are vying to offer the most alluring perks imaginable to their workers. Companies such as Google are leading the trend, hoping that happy employees are more productive, creative, and passionate workers.

On the surface, it’s hard to argue with this approach: A free lunch, a siesta in the nap room, or a massage at work would probably make anybody happier. But happy doesn’t necessarily equal productive, or even loyal.

Jack Dunigan’s picture

By: Jack Dunigan

What Do You Call Quietly Capable People Who Help You Succeed?
Keepers

Resource-fullness
Hire people who can solve problems, not create more

Gallup’s picture

By: Gallup

Many companies measure employee and customer satisfaction without much to show for it. That’s because their surveys—whether one magic question for customers or 100-plus-item monstrosities for employees—often focus on the rational and exclude the emotional. However, it’s vital to measure emotional factors because with customers and employees, feelings are facts.

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