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Inside Quality Digest Live for Jan. 25, 2019

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We interview Stanley Chao, author of Selling to China: A Guide for Small and Medium-Sized Businesses (iUniverse, 2018), about the impact of t

How to Create SMART Goals That Work for Individuals

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Having goals is critical to making progress, but strong organizational goals are not the same as effective work team or employee goals. Getting that distinction clear can accelerate progress for everyone.

Turn Free Services Into Paid Opportunities

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Offering free services may seem like a good way to keep customers happy, but how much money is your business leaving on the table? By redefining freebies as paid opportunities, B2B firms can generate new sources of income and secure long-term growth.

Make Some Tweaks in Your China Business Strategy

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This past year has created havoc for Western companies purchasing raw materials, furniture, high-tech components, auto parts, and power tools from China.

Trust: The Real Corporate Wellness Initiative

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The global wellness industry is doing superbly, thank you very much. In recent years, it grew a healthy 12.8 percent, becoming a $4.2 trillion market.

Ten Reasons Why You Need Checklists

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Why do we waste our time and effort completing checklist after checklist for tasks that we can complete even when half awake? Do we not have better things to do than complete checklists?

Five Proven Ways to Facilitate Stellar Teamwork

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“It's amazing what you can accomplish as long as you don't care who gets credit.”

Averting a Plane Crash

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Stephen Fankhauser is the chair of the aviation d epartment at Swinburne University of Technology. His areas of expertise are in aviation technology and flight training.

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The world is running out of experienced pilots. Supply is not keeping up with the growing demand for air travel. In Australia, the effects are already starting to bite. Even flagship carrier Qantas is having problems.

Improving Quality and Production Rates With a Laser Tracker

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Machine-tool manufacturer Cincinnati Inc. has a heritage of building quality products and surviving great challenges.

Keeping Your Enterprise QMS Implementation Project on Schedule

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Due dates. Whether it’s building a house or implementing an enterprise quality management software (QMS) solution, everyone has them, everyone wants them.

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