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Taking on Transformation: A Hands-on Start to Gain Digital Momentum

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The most popular phrase in manufacturing today is “digital transformation.” Every company now understands the immense value digital transformation can provide. It’s essential for overhauling efficiency, agility, and ultimately, the bottom line.

How a New Standard Is Helping Small Firms Think Big

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Better buying power, greater efficiencies, and more innovative ideas are not just for big businesses. The publication of ISO 44003 is helping smaller players flex their collective muscle by making the most of strategic partnerships.

Five Postmarket Surveillance-System Musts for EU Medical-Device Manufacturers

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Designing, developing, and getting your medical device approved and onto the market is a huge accomplishment—but it isn’t the end of your responsibilities.

What Quality Professionals Should Know When Employees Return to the Office

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"Café philo" Credit: Richard Holding

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Recent surveys show, and many managers are learning, that their employees are often not interested in working from the office full time.

Risk Management for Medical Devices

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As more medical devices using network-connection technology are developed, cybersecurity will continue to grow in importance and focus among regulators and manufacturers.

How Executives Should (and Shouldn’t) Engage With Customers

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In 2011, we started talking with top B2B executives about their engagement with their firm’s major customers in the aftermath of the financial crisis. The vast majority told us that they were very involved, to great effect.

Creating Effective Customer Personas, Part 1

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Simon Sinek popularized the concept of finding your why, which he defines as the purpose, cause, or belief that drives you.

Finding the Hidden Innovators in Your Company

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Most people who work in a corporate environment are familiar with some type of personal style indicator—Meyers Briggs Type Indicator, Strengths Finder, DISC profile, and others.

Five Ways Leaders and Analysts Can Try Thinking Differently to Be Data-Led

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In previous posts I’ve shared resources to help you

Why Do So Many Leaders Screw Up a Quality Return to the Office?

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Due to strong employee resistance and turnover, Google recently backtracked from its plan to force all employees to return to the office and allowed many t

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