Considering the leadership at Motorola and General Electric provided by stalwarts such as Bob Galvin and Jack Welch, respectively, I believe that two leaders with totally different styles can get similar results using the same tools.

At a recent committee meeting of a professional association, the speaker talked about print media and the Internet. Print media are struggling because the Internet can more easily disseminate information.

n Dirk Dusharme’s First Word in the April 2006 issue of Quality Digest, he sneaks into the back of the “Church of the Six Sigma” and cannily reports the goings on.

Six Sigma has gained a reputation as a data-driven statistical methodology for process improvement. If the statistical methodology by itself were responsible for Six Sigma’s success, then there would be nothing new in Six Sigma.

I talk to a lot of people and most of them are stressed at work and carrying it over to their homes.

Zero defects is an idea that was discovered in the early 1960s.

In 1633, opposition to the common viewpoint could mean death. This was the case with Galileo when he proposed that the Earth revolved around the sun. He was tried for heresy. Of course things are different today.

I’ve been reading about the 1.5 sigma shift for some time. Several different interpretations have been published and people are losing sleep over this matter. Some have even driven a stake into the ground to fervidly defend their position.