Six Sigma, TQM, Lean?
With all the emphasis today on quality, and studies showing that quality is very important to the leaders of American business, why are so many organizations struggling to achieve and sustain quality systems?
With all the emphasis today on quality, and studies showing that quality is very important to the leaders of American business, why are so many organizations struggling to achieve and sustain quality systems?
As I’m writing this, our first big snowfall of the year is piling up outside and it is –10°C (15°F). This brings to mind the many times my grandfather told me of how he walked to school in winter uphill (both ways) with no shoes.
Editor’s note:This short story is part of a three-volume series—Integrated Enterprise Excellence: Going Beyo

Imagine you decide to learn a new language and never make a mistake while learning it.

Harvest time—vegetables fresh from the local farmer’s market going right into a homemade soup, eaten with fresh bread. Yum!

Between 1987 and 1992, the most successful implementation of Six Sigma didn’t require Black Belts or Green Belts.

I seem to be thinking about the measurement phase a lot recently.

Six Sigma is being implemented at more and more corporations. After a significant investment in training, corporations initiate projects.
There is something that will get you into trouble if you don’t know about it, and which in my experience very few Black Belts or even Master Black Belts know about.
There is something that will get you into trouble if you don’t know about it, and which in my experience very few Black Belts or even Master Black Belts know about.
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