The Data-Free Graph
Why bother to plot your data? A simple shortcut is available that will allow you to do your analysis without the data getting in the way. How do you accomplish this breakthrough? Read on.
Using Nonparametric Analysis to Visually Manage Durations in Service Processes
My main objective is to encourage greater use of statistical techniques in the service sector and present new ways to implement them.
Talking Turkey
Across a large swath of the United States, the winter has been especially cold, snowy, and dreary this year. So here’s a post with a link to a cheery video at the end, just to pick my spirits up—and maybe yours, too.
Clean Up the Done Column
How do you know when to clean up your kanban’s Done column? When it’s full.
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