So you have been in the quality world for many years. Admit it, you are the underdog. No matter if the whole company revolves around your statistics and process controls, you are not the operations manager, and neither are you the sales leader.

No leader can be blamed for thinking how wonderful a week would be if it didn’t have any meetings—or any “I just need a minute” conversations in the hall or interruptions of any kind—basically, a week with a to-do list and without people.

As we approach the 10th anniversary of the event that changed our nation’s psyche forever, the “9-11 attack,” all of us have memories and recollections of where we were on that fateful day. For me, I was in my office at a local university. Shortly after 8:45 a.m.

What if electricity and heat could be generated simultaneously? Think about energy generation on a small scale, like your household. Imagine if the same source that powered your lights and turned on your television would also heat your water and home.

In April 1989, the first Shingo Prize for Manufacturing Excellence had just been awarded at Utah State University.

The quote “Baseball been berry, berry good to me” comes from one of my favorite Saturday Night Live skits from the late 1970s. Garrett Morris played Chico Escuela, a retired Hispanic baseball player who knew very little English.

It’s not often that someone can claim that going from a positive to a negative is a step forward, but that’s the case for a team of scientists from the National Institute of Standards and Technology (NIST) and private industry.

To avoid confusion, the term “headhunter” in this article does not refer to those who take the severed head of others as some sort of trophy (that practice, as far as I know, is defunct); nor does it refer to finding, at a price, qualified candidates for employment.

The human mind is currently the most intelligent device you will ever own. However, have you ever noticed how it has a filtering system? For example, do you remember the uneventful drive to the office this morning?