Deciphering the Food and Drug Administration (FDA) is a bit like trying to understand what the old USSR was up to during the days of the Cold War.

Editor’s note: Umberto Tunesi is a new columnist for Quality Digest. He brings his auditing expertise to bear on a surprising range of subjects, and we’re happy to add his European perspective to our mix.

In a recent article that shall remain nameless, a statistician carefully worked out the exact answer to the wrong question. Then, based on this exact answer, he made an erroneous recommendation regarding the use of a process behavior chart for individual values.

Randomness and chaos in nature, as it turns out, can be a good thing—especially when trying to harvest energy from the movements of everyday activities.

You glance down at an incoming text message while an employee is talking to you. You bark, “Just get it done!” to your team and then walk away.

A new report by the National Institute of Standards and Technology (NIST) and the Department of Justice’s National Institute of Justice (NIJ) has documented 149 potentia

The loss of U.S. manufacturing jobs is a topic that can provoke heated arguments about globalization. But what do the cold, hard numbers reveal? How has the rise in foreign manufacturing competition actually affected the U.S. economy and its workers?

Business process management (BPM) delivers significant benefits to organizations, but some have faced many problems due to wrong turns along the way, according to Gartner analysts.

The pile of papers in front of me is sizable. I’m wondering what would be the correct term for the volume of these white sheets of paper.

Weights and measures are indispensable. From the grocery store to the gas pump, all kinds of consumer products are sold by some measurable quantity, whether it’s length, count, volume, or weight.