A run chart is a graphical display of data over time. Run charts are used to visually analyze processes according to time or sequential order.

Management system standards trace their beginnings to the use of simple preventive practices that were developed and used at the beginning of the industrial revolution.

Professional societies can and should break the costly paradigm that a conference requires the physical presence of all attendees.

I don’t know about you, but I sleep easier now knowing that our Food and Drug Administration (FDA) has declared war on unpasteurized milk in the United States [

Charlie Bucket and his adventures in a chocolate factory may be fantasy, but anyone watching realizes that the Oompa-Loompas provide most of the innovation and work at the factory.

Americans are placing an even greater premium on quality customer service this year.

Cooking is not my forte, but I try. I intended my latest concoction to be interesting, new, and easy. It was a soup, made with nontraditional ingredients, and it won rave reviews at a neighborhood potluck.

In part one of this two-part article, we looked at the history of management system standards.

Every leader tells a white lie every now and then, right? Perhaps—but that doesn’t make it OK. White lies can do serious damage to your reputation and can lead to much bigger issues down the road.

The truism, “Quality, cost, and speed—pick two,” was often quoted throughout my career: meaning a production company could not achieve all three ideals and therefore must choose which two out of three ideals to concentrate on;