You are a hard worker. But oftentimes at day’s end, it seems you haven’t accomplished much. You want what you do to really count. Here are ways to consistently and incrementally improve performance.

Recently, fellow-blogger David Kasprzak, introduced me to the Results-Only Work Environment (ROWE) str

The Baldrige Criteria for Performance Excellence defines innovation as “making meaningful change to improve products, processes, or organizational effectiveness an

Organizations understand the importance of measuring and tracking quality, particularly in product manufacturing. However, applying rigorous quality measurement on an enterprisewide scale, beyond manufacturing and service levels, is relatively new.

Lately, much has been discussed and written about buying products made only in America.

I have a 12-year-old son. This is not a unique condition. And you might think that I would be well prepared for the associated challenges, having been a 12-year-old son myself at one time. But you’d be wrong.

One of the greatest challenges that I have in discussing standards is trying to put things in a context so that all people affected by them can understand how they matter. So I want to start with a simple picture and a remarkable snapshot in time.

Industry experts at Guidon Performance Solutions’ Second Annual Virtual Healthcare Summit agreed that health care organizations’ ability to survive their increasingly demanding and changing environment will require a new agility and adaptability.

For 50 years, scientists searched for the secret to making tiny implantable devices that could travel through the bloodstream. Engineers at Stanford University have demonstrated just such a device.

For those of us practicing improvement in a medical culture, presenting this “funny new statistical way” of doing things to a physician audience triggers a predictable stated reason: “This isn’t in line with rigorous, double-blind clinical trial research.” And your r