Making a lasting change is usually easier said than done. Most of us spend more time talking about that next exercise program we plan to start than we do actually going through with it.

When a nasty strain of E. coli flooded hospitals in Germany this summer, it struck its victims with life-threatening complications far more often than most strains—and the search for an explanation began.

Most good manufacturing practices (GMP) training that I encounter is not necessarily bad, just irrelevant. In fact, the same could be said for most training departments. They jealously guard their turf and deliver mediocre, perfunctory training.

The ability to see through walls is no longer the stuff of science fiction, thanks to new radar technology developed at MIT’s Lincoln Laboratory.

Maybe the best book to come across my desk this year is Melissa Pregill’s Become One (Rojo Press, 2010).

In 2003, Subir Chowdhury realized his company needed to change and tailor its tools and services to fit each of its client’s circumstances.

It happens all the time: lost opportunities, missed handoffs, rework, delayed product launches, and frustrated employees and customers. The likely culprit: poorly managed processes.

Flexibility is just one of the many benefits of acquiring ultrasound data directly into a PC and then performing application-specific processing in software.

Imagine a world where shoe sizes were not standardized, or where golf balls came in a variety of sizes and weights. What if your favorite CDs didn’t fit in your friend’s CD player?

For the last decade, people have come by my booth at the American Society for Quality (ASQ) World Conference on Quality and Improvement and asked: “Isn’t there a better way to implement Six Sigma that doesn’t cost so much or take so long?” Of course there is, but