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Nanoscale Magnetic Media Diagnostics Using Rippling Spin Waves

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Memory devices based on magnetism are one of the core technologies of the computing industry, and engineers are working to develop new forms of magnetic memory that are fas

Service Industries Just Don’t Get It!

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You check into a high-end hotel for an exorbitant fee. You are tired, thirsty, and you want a drink of water. Either you find no water or the bottled water costs an additional $5.50.

Consultant vs. Executive

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Fourteen months ago, I changed careers.

Control Charts for Services

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Although Quality Digest often has in-depth articles about the nuances of control charts, I’ve found that many beginners are at a loss to figure out how to organize their data, especially in service industries such as health care, hotels, and food.

When Should We Compute New Limits?

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Last month in “Exact Answers to the Wrong Questions” we looked at how we can compute useful limits with as few as six to 10 values.

Innovations That Expand U.S. Industrial Capabilities

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In a busy laboratory at the Fuller E. Callaway Jr.

Lean Listening

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Lean transformations might be easier if we possessed some measure of the sixth sense—extrasensory perception (ESP).

The Chilean Miner Rescue: A Lesson in Global Teamwork

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By now, the story is familiar: On Aug. 5, 2010, 33 miners were trapped 2,000 feet below ground at the San Jose mine in Chile’s Atacama Desert.

The Future of ISO 9001

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To remain the valuable business system that it currently is, ISO 9001 needs to continue to evolve, ensuring that organizations of all sizes, complexities, and locations see a clear connection between their strategic objectives and their quality management system (QMS

Understanding Competitive Strategy

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A new book on strategy recently crossed my desk, and I have to say it is an excellent read.

Pagination

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