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The Tracks of Traceability

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Everyone in the quality profession has heard the term “NIST traceable.” Having calibration traceability to the National Institute of Standards and Technology (NIST) is desirable for most measurement devices.

The Last Man Standing

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Some 147 years ago, Milliken & Co. was selling woolen goods manufactured in New England; it soon expanded to represent the cotton mills of the southern United States.

A Tough Calculation

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Why don’t more women enter the male-dominated profession of engineering? Some observers have speculated it may be due to the difficulties of balancing a demanding career with family life.

Global Implications of Reshoring in America

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It’s getting to be an almost daily mantra for me to say, “We live in exciting times, and they’re getting more so every day.” Although the term “exciting” is usually associated with joy, it can be a double-edged thing.

Close the Loop with the Customer, Part Two

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In “Close the Loop with the Customer, Part One,” we left off with Amla, the CEO of a large company, laying down what he called “commandments” for dealing with any problem bro

Close the Loop with the Customer, Part One

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Sometimes, customer issues or complaints get tagged as “resolved” without actually resolving them from the customer’s perspective. At times, the customer doesn’t even know that their complaint has been tagged as resolved because no one from the company told them.

What My Email In-Box Taught Me About Lean

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My husband said to me the other day, “You talk about being lean all the time, but your email in-box is definitely not lean!”

Nanoscale Magnetic Media Diagnostics Using Rippling Spin Waves

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Memory devices based on magnetism are one of the core technologies of the computing industry, and engineers are working to develop new forms of magnetic memory that are fas

Service Industries Just Don’t Get It!

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You check into a high-end hotel for an exorbitant fee. You are tired, thirsty, and you want a drink of water. Either you find no water or the bottled water costs an additional $5.50.

Consultant vs. Executive

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Fourteen months ago, I changed careers.

Pagination

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